Terms and Conditions:
All the information presented on Infant Insights’ website and with team members is done in good faith and for general information purposes only. It is meant to provide general, developmentally appropriate advice and strategies that are typically well tolerated. Our team members have not had the opportunity to review your baby’s medical history or see your baby in person. Thus, this information is not a substitute for medical advice and is not meant to replace a visit with your child’s pediatrician or referral to a therapist. It is also only meant as advice or the explanation of strategies which, if properly implemented, could help. Any action you take upon this information is at your own risk, especially any manipulation of your baby’s body. Infant Insights is not liable for any outcomes or damages in connection with the implementation of information received. By purchasing any of your consultations or courses you hereby consent to this disclaimer, agree to the terms below, and agree to waive any and all claims against Infant Insights, its agents, employees or therapists as a result of any interaction with Infant Insights, its agents, employees or therapists. Refunds are not given due to that fact that every baby is unique. Progress cannot be guaranteed through the purchase and implementation of these products or services. Checking the box above confirms you agree to the above and the below information:
1. Additional Terms of Agreement. The Client hereby employs Infant Insights, LLC to perform the following services in accordance with the terms and conditions set forth in this agreement. Infant Insights, LLC will provide a consultation to the Client regarding the implementation of healthy sleep habits for the Client’s child including the following services for the consulting package purchased. Following the initial consultation (if included in the package), the Client will receive a customized sleep plan within 48 hours (if included in the package), unless otherwise agreed to between Infant Insights, LLC and the Client. The Client agrees to follow the plan using their best judgment and commit to working with Infant Insights, LLC for a three-week period (if included in package purchased). The two-week period begins the day of the consult and ends 14 days after the initial phone consultation (unless a change is agreed upon between Infant Insights, LLC and Client). Infant Insights, LLC reserves the right to terminate the agreement at any time with or without full or partial refund if the Client breaches any of the terms of this agreement.
2. Consulting with Client’s health care provider. The Client agrees to consult with the Client’s primary healthcare provider about the Client’s intention to sleep train prior to the consultation. It is the Client’s responsibility to be sure that any underlying medical conditions that can contribute to sleep issues have been evaluated. If it is the Client's desire to stop nighttime feedings, the Client should seek clearance with the healthcare provider. The Client agrees to notify Infant Insights, LLC of any changes to the child's health during the sleep training process. The Client agrees to follow current recommendations from the American Academy of Pediatrics on safe sleep practices.
3. Liability and Disclaimer. The information provided by Infant Insights, LLC is neither intended nor is implied to be a substitute for professional medical advice. This consultation is intended for educational purposes only. The Client is advised to seek the advice of the healthcare provider regarding a medical or healthcare related concerns. Infant Insights, LLC will use reasonable efforts to include up-to-date and accurate information in consults but makes no representations, warranties, or assurances as to the accuracy, currency, or completeness of the information provided. Infant Insights, LLC shall not be liable for any damages or injury resulting from information provided by Infant Insights, LLC. This consultation may provide references to outside materials and resources but Infant Insights, LLC will have no responsibility for the content of such other references and shall not be liable for any damages or injury arising from that content. Any references provided by Infant Insights, LLC are provided as merely a convenience to the user.
4. Payment to Infant Insights, LLC. Infant Insights, LLC will be paid the flat rate of [determined package cost] for the work provided in accordance with this agreement. The Client will have the option to purchase additional packages from Infant Insights, LLC. if desired.
a. Cancellations: any consultation cancelled within 24 hours of the scheduled initial phone consultation for any reason will not be eligible for a refund.
b. Rescheduling: Consultations may be rescheduled up to 24 hours before the initial consultation without penalty.
5. Refunds. The invoiced amount paid by the Client to Infant Insights, LLC is generally considered non-refundable. Refunds are at the sole discretion of Infant Insights, LLC.
6. Confidentiality. Infant Insights, LLC agrees that any information received from Client during any furtherance of Infant Insights, LLC obligations in accordance with this agreement which concerns the personal, financial, or other affairs of the Client will be treated by Infant Insights, LLC in full confidence and will not be revealed to any other persons or organizations without the consent from the Client.
7. Guarantee: Infant Insights, LLC does not offer any guarantees related to the effectiveness of the service. Results are entirely dependent on the commitment of client and other caregivers to follow consistently the agreed upon sleep plan outlined in the initial consultation. Infant Insights, LLC promises to work with Client to achieve goals.
8. Parent Commitment. The Client understands that commitment to this process is necessary to achieve desired results. The Client agrees to bring up any concerns or confusion regarding the sleep plan as soon as possible, so the Client and Infant Insights, LLC may address them constructively to achieve the goals decided upon in the consultation. The Client understands that Infant Insights, LLC is available to answer questions on weekdays during business hours and correspondence received during holidays or weekends will generally be answered the next business day. Text messages between 9am-9pm on business days will be responded to within 24 hours unless otherwise discussed. The Client understands best judgement should be used while waiting for a response from Infant Insights, LLC and at all times during the sleep training process.
Checking the box above confirms you agree to all of the information within this agreement.